The scope of our products is not limited to tangibles only. We offer complete end-to-end business solutions with all the associated services including, but not limited to, identifying customer needs, defining customized business & technical solutions, offering assistance in the implementation, providing comprehensive trainings and complete after sales support. Services offered in following diverse fields
Design & Development Services
AMI Implementation Services
MTI has a dedicated Service Division for the implementation of complex AMI networks. With the help of our competent field staff, backed by an in-house team of engineers and subject matter experts our aim is to set the standard for offering reliable services to our valued customers. Our experienced teams are fully capable to provide services for designing, installation, verification/ validation, stabilization and customer support from meter maintenance right through to management and analysis of the metering data. MTI Service Division has the resources to provide AMI network and backend solution implementation services and offers outstanding customer support to achieve winning results.
Supplementing our state-of-the-art metering technology, MTI offers efficient meter installation services. Our dedicated and experienced field teams are professionally trained to provide field installations in the most challenging environments. Moreover, our dedicated regional offices back our installation teams and act as a helping hand for management and quality assurance endeavors by reducing response time. MTI's 95 % market share in AMI implementations in Pakistan is a true depiction of the quality services provided by our specialized professional field teams. More
AMI Field Implementation Cell
An AMI project implementation involves much more than selecting a vendor and waiting for the technology to be deployed.
It requires a scientifically proven implementation methodology based upon experience, expertise, right implementation tools and insight of market dynamics for successful execution and deployments. MTI has established a fully operational AMI field implementation cell facilitating installation, connection, communication/ configuration and signal strength verifications. Moreover, it also facilitates back-end network support, troubleshooting and handling of customer queries following a robust and mature methodology. Our qualified customer care specialists provide full front line support to the customers for prompt solutions. Moreover, customer support request can be escalated to the second line support for detailed analysis and resolution by Product Development Unit (PDU). MTI's unparalleled implementation services are one of the major factor towards successful AMI implementations.
Our more than fifteen years of system implementation expertise and experience has allowed us to develop a technologically advanced real time project tracking tool for monitoring meter deployments and facilitating quality assurance in a timely manner.
Asset Deployment & Management Suit (ADMS) - Real Time Project Tracking Tool
To handle and manage complex AMI implementations in challenging environments, MTI utilizes an integrated Asset Deployment & Management Suit (ADMS) that provides live tracking, feedback and project status updates. It is a multi-faceted tool, developed by MTI, which facilitates multiple management tiers to deploy and gauge the progress of assets. It helps planning, monitoring and managing field network deployments by using a GIS based automatic mechanism for progress tracking utilizing dashboard views and progress graphs. This tool enables us to handle project implementations of varying scales ranging from few thousands to hundreds of thousands. The advantages of ADMS are that it provides efficient and streamlined processes, savings in time and financial cost, live project updates and automated team management, deployment & verification functions. This capability is unique in Pakistan and MTI is the only company utilizing this scientific approach for AMI project implementations.Less
Design & Hosting Services
MicroTech Industries, with twenty two years of extensive research, development & innovation, offers AMI solutions that are designed to evolve as needs change and compatible with any standard & customized solution. Sketching the theoretical requirements from our customers, we comprehend them as a defined technical scope, where capacity building and operational efficiency are taken into major considerations. These prerequisites lead to the calculation of communication frequency and bandwidth requirement from network operators.
Our experienced design engineers and subject matter experts have competence to model a robust and scalable architecture to support complex and large volume of smart metering & adaptive communication network. MTI's AMI solution is well designed to handle future growth possibility & network expandability by rightly measuring load, functional and environmental scalability. Also, our design experts cater virtualization to provide unmatched flexibility, performance, and utilization based on proven standards and specifications. This eventually simplifies IT infrastructure, minimize costs, and improve system reliability. Nonetheless, it enhances adaptability of solution with regular design mentoring for new technologies leading to dynamic & secure market approach with system integrity.
A solid disaster recovery and business continuity strategy is crucially planned to protect our data centers in the event of a natural disaster or other emergency that causes downtime. We have ability to manage completely separate set-up for replicating the data to another independent geographical location, and keeping standby systems ready to take the role of the original systems when an outage or other failure occurs.
Following best practices towards implementation, MTI is equipped with Pre-production environment in its premises to give the solution team a procedural and tactical vision.This fulfills the design's need, planning, execution, and analysis of the different stages on the road to a successful deployment. This pre-production environment is where application units (software modules, servers, network managers, data schemas, and data content) are first assembled and then tested as an integrated suite. Based on Technical Architecture Design, operating systems and applications are configured & tested live to ensure actual network topology. The objective here is to assume relative stability of the integrated application and test its correctness and performance before moving it into customer production environment.
Customer Production Environment (In-house & Remote Hosting)
We offer comprehensive data center services including system analysis & management along with hosting & colocation services.
These are directed towards transformation, coordination and establishing a secure and energy efficient infrastructure environments. We contribute to re-engineer and organize customer's data center infrastructure and align its capacity with their functional & business goals. In addition to address technical constraints & costing challenges, we understand and ensure data center infrastructure investments to their best potential.
Here we have capability for both In-house as well as remote support operations. These defined hosting services play an important role in consolidation and optimization of overall IT framework. This includes software updates from critical to routine and customized updates addressing bugs fixing, performance optimization and feature addition respectively. We focus on centralization by developing the infrastructure footprint in our data center to reduce cost and any technical dependencies and complications. In addition, we implement optimum re usability and innovation utilization over different specialties by encouraging transparency, open sharing competence and "on-request" environment.
MTI's managed data center services augment our client's business operations by simplifying technology management, reducing CAPEX and optimizing OPEX by providing pay as you grow model.Having dedicated and skilled development teams, we make it easy to evolve new service plans according to customer's business requirements. This reduces time to market and enable them to beat the competition and reap first mover's advantage. Our intelligent support teams efficiently resolve technical issues and ensure uninterrupted delivery of services, which reduces downtime and gives peace of mind to our clients that their IT infrastructure is being taken care by reliable teams.
Staying competitive, we believe in vendor-neutral approach towards our customers which enables us to recommend the finest solutions that fit in their needs, with the most beneficial commercial proposition. Our strategic alignment with other vendors enables us to develop, test and prove the adaptability & operational efficiency by ensuring the appropriate use of information, resources and reusable assets.
Information Technology has the potential to contribute significantly in the power reforms process, particularly in the areas of distribution system, Aggregated Technical and commercial loss reduction & business process automation. In the present business environment, the power distribution utilities in Pakistan are initiating major reforms using IT as the key enabler for their sustainable growth and survival.